Why we built this
Groomers are some of the hardest-working small business owners out there. Both hands are always busy — bathing, brushing, drying, calming a nervous dog. And the whole time, the phone keeps ringing.
Every one of those missed calls is a real person trying to book — and when they hit voicemail, most of them don't leave a message. They just call the next groomer on the list. That's a new client, worth hundreds or thousands a year, walking straight to the competition. Every single day.
We built GroomersReply to fix exactly that.
Meet Sofia
Sofia is the AI assistant at the heart of GroomersReply. She answers every call 24/7 by voice — day, night, weekends — handles the questions, and books the appointment right into your calendar. She sends reminders so clients show up, follows up with the ones who don't, brings back old clients who've gone quiet, and asks happy clients for reviews.
Sofia doesn't replace you or your team. She takes the phone and the follow-up off your plate so you can focus on what you're great at — making dogs look and feel amazing.
Who's behind it
GroomersReply is operated by Rubert Companies, based in Charlotte, North Carolina. We build simple, done-for-you AI systems for local service businesses — and GroomersReply is our system built specifically for dog groomers.
No complicated software to learn. No tech skills required. We set the whole thing up for you, and Sofia starts answering your calls.